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Friday, September 13 • 3:30pm - 4:30pm
Dynamics Journey to Success: Microsoft’s Customer Success Planning Methodology

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The Dynamics Journey to Success (DJS) is a Success Planning methodology led by the Microsoft Dynamics Customer Success Manager (CSM) that helps Microsoft Dynamics 365 customers to realize continuous business outcomes and achieve business goals from their Dynamics investment. This session will provide deep insight into Microsoft’s 10 step Success Planning methodology that enables Dynamics 365 customers to establish success criteria, uncover adoption blockers and devise a sustainable strategy to boost user adoption and drive business value realization.


Vish Walia

Customer Success Evangelist, Microsoft Canada

Friday September 13, 2019 3:30pm - 4:30pm PDT

Attendees (2)