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Friday, September 13 • 1:00pm - 2:00pm
The People-Side of a Digital Transformation including ADKAR (Awareness, Desire, Knowledge, Ability and Reinforcement)

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This session will explore Prosci’s ADKAR model and how it fits into your overall change management strategy. Whether you are at the outset of a big digital change, or spinning up new workloads in a new division of your company, how technology impacts the people you need using it (and the challenges these impacts may present) needs to be top of mind. We will take a look at the meaning of each of the five ADKAR building blocks that bring about successful change, and also get a sense of how they intersect with your implementation project, overall strategy for implementation and ultimately adoption of your digital investment.


Matt Couture

Customer Success Manager, Microsoft Canada

Friday September 13, 2019 1:00pm - 2:00pm PDT

Attendees (3)